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Welcome to Datrimony, a curated matchmaking platform operated by Couple Squad Private Limited (CIN U93000KL2022PTC074724) from No B28, Centerspace Co-working, Kottayam, Kerala 686601, India ("Company"). These Terms of Service ("Terms") set forth the legally binding terms governing your use of the Datrimony mobile application, website, and services (collectively, "Service").
The Service is exclusively available to Indian citizens and persons of Indian origin aged 18 years or older (men 18+, women 18+) seeking matrimonial matches. By accessing or using the Service, you accept these Terms and our Privacy Policy.
You must submit accurate, current, and complete information, including your full legal name, date of birth, gender, religion, caste (optional), sexual orientation (optional), marital status, education, and employment details. You agree to upload a recent photograph and may upload government-issued identification as prompted for enhanced credibility. Multiple accounts for the same individual are not permitted.
Free registration provides limited discovery features. Paid subscription plans unlock additional visibility, messaging, personalised matchmaking by our experts, and access to Background and Financial Check reports.
Upon your explicit request and payment of the applicable fee, we will engage government-approved agencies of our choice to perform background and/or credit checks. Results will be shared solely with you and the member whose profile is being verified, as agreed to in advance during the request flow.
Fees are displayed in-app in INR and processed via Cashfree. All purchases are final and non-refundable.
You agree to:
We may suspend, terminate, or hide your profile if you violate these obligations.
While we offer optional identity, background, and financial checks, we do not guarantee the accuracy or completeness of any member information. You are solely responsible for conducting additional due diligence and making informed decisions before meeting or marrying another member.
Interactions with strangers carry inherent risks. You agree that the Company is not responsible for any loss, injury, or damage arising out of your use of the Service, meetings, or marriage facilitated by the Service. You waive any claims against the Company to the maximum extent permitted by law.
Our aggregate liability under these Terms shall not exceed the greater of INR 10,000 or the total fees you paid to us in the 12 months preceding the claim. We are not liable for indirect or consequential damages. The foregoing does not limit liability for fraud or wilful misconduct.
You will indemnify and hold harmless the Company, its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, and expenses arising out of your breach of these Terms, any false information you provide, or your interactions with other members.
Before initiating legal proceedings, the parties must attempt in good faith to resolve any dispute via negotiation or mediation for at least 60 days. Failing settlement, the dispute is subject to the exclusive jurisdiction of the courts of Ernakulam, Kerala, India and governed by Indian law.
You may delete your account at any time. We retain profile data until deletion and may preserve logs for legal purposes after deletion as described in the Privacy Policy.
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This Privacy Policy describes how Couple Squad Private Limited ("we", "us", or "our") collects, uses, and discloses personal data in connection with the Datrimony Service.
Processing is governed by the Information Technology Act 2000, the Digital Personal Data Protection Act 2023 (DPDPA), and relevant rules. The Service is intended for Indian citizens and persons of Indian origin; GDPR does not apply.
| Category | Mandatory | Examples |
|---|---|---|
| Identity Data | Yes | Name, date of birth, gender, photo, government ID (optional but recommended) |
| Contact Data | Yes | Mobile number, email, address |
| Demographic Data | Yes | Religion, caste, language, community |
| Sensitive Data | Optional | Sexual orientation, health details shared voluntarily |
| Socioeconomic Data | Yes | Education, occupation, income range |
| Background Check Data | Optional | Criminal records, civil litigation, credit score |
| Usage and Device Data | Yes | Log files, IP, device identifiers |
| Communications | Yes | Chats, support requests |
We rely on your explicit consent for processing sensitive personal data such as religion, caste, and sexual orientation. You may withdraw consent at any time, but this may limit Service functionality.
We do not sell personal data.
Personal data may be processed on servers located in India and Singapore. We implement contractual and organisational safeguards compliant with Indian law for cross-border transfers.
We retain profile data until you delete your account. Upon deletion, we remove your profile from public view but may retain backup copies and transaction logs for up to three years to comply with legal obligations and for dispute resolution.
We employ encryption in transit and at rest, firewalls, access controls, periodic penetration tests, and staff training.
Under the DPDPA, you have the right to request:
Submit requests to support@datrimony.com. We will acknowledge within 24 hours and resolve within 15 days.
Persons under 18 years are not permitted to register. We delete any data that we discover relates to a minor.
We may update this policy periodically. Material changes will be notified via email or in-app alert.